Frequently asked questions about funeral services in Singapore – Learn what to do when someone just passed away.
What to do when someone passed away?
Call our 24 hours helpline at 8138 6504 or 9850 4463 or 9021-0809. We will answer immediately and provide compassionate and respectful guidance for you through every step.
We are expecting someone to pass away soon, what should we do?
Call us at our 24 hours helpline at 8138 6504 or 9850 4463 to arrange for a non-obligatory pre-plan funeral discussion.
What to do someone pass away overseas?
Give us a call at our 24 hours helpline at 8138 6504 or 9850 4463. We will guide you and advise you accordingly. <p> For Cremation or Burial, The body of a Singapore Citizen/Permanent Resident may be brought back to Singapore for cremation or burial. However, a Coffin (Import) Permit is required to import a body into Singapore. A funeral director should be able to assist you in the procedures. Application of Coffin (Import) Permit a) You may apply for a coffin permit at any time from the following offices: Port Health Office 4545 Jalan Bukit Merah Singapore 159466 Tel: 6222 2585 Fax: 6222 8543 Airport Health Office Singapore Changi Airport Tel: 6543 2515 Fax: 6543 1973 b) Documents required for the issuance of the coffin permit: 1. Death Certificate issued by the country where the death occurred (copy of English translation is required if the death certificate is in ethnic languages), 2. Cause of Death Certificate or a Statutory Declaration 3. Sealing Certificate for the coffin 4. Embalming Certificate, where applicable 5. Coffin Export Permit from the country exporting the body 6. Air Waybill (Air Consignment Note) if by air If the application is by the funeral director, the Permit to Cremate/Bury will be granted provided the next-of-kin gives a letter of authorization for the funeral director to apply for the permit. c) The coffin permit costs $10. The Permit to Bury/Cremate will be issued with the coffin permit at no extra charge. Take Note: Prior written approval has to be obtained from the National Environment Agency, Environmental Health Department for the import of a body of an HIV-infected Singapore Citizen. Source: http://www.nea.gov.sg/public-health/care-for-the-dead/other-death-related-matters/death-registration/when-death-occurs
Do you provide help for needy people with financial hardship?
We provide pro-bono or heavily discounted funeral services for people who are really in financial hardship. Give us a call at 8138 6504 or 9850 4463. We will guide you and advise you accordingly.
What to do when someone passed away at home?
Loved one passed away at home? Don’t worry give us a call at 8138 6504 or 9850 4463 and we will arrange our family doctor over and issue the Certificate Cause Of Death (CCOD).
What to do when someone passed away at hospital?
Loved one passed away in the hospital? Give us a call at 8138 6504 or 9850 4463 and we will be there within 1 hour and guide you through the steps.